Coventry-based iMail Comms has officially rebranded to Micom – short for Multi-channel Intelligent Communications – in a move that reflects the company’s focus on revolutionizing customer communications through technology. The rebrand was announced today, July 9th, 2025.
Micom is a platform designed for businesses looking to communicate more efficiently. It offers automation, speed, and scalability across all channels through a single, intelligent platform. This means that whether it’s a service update, regulatory notice, or marketing campaign, Micom ensures that messages are delivered through the most effective channel at the right time. In cases where digital delivery fails, Micom automatically triggers print communication.
CEO of Micom, Andy Barber, stated that the rebrand is not a change in direction, but rather a name that better represents the technology they have been providing. “Micom brings together what used to be separate systems into one intelligent multi-channel communications platform,” said Barber. “This gives Marketing and Operations teams the control, speed, and consistency they need to effectively reach their customers.”
Micom eliminates the need for multiple vendors, complicated integrations, and disjointed workflows by consolidating email, SMS, and triggered print into one platform. This streamlines operations and provides real-time visibility and control.
The technology behind Micom has already been proven successful, with leading brands in healthcare, retail, utilities, and financial services using the platform to power millions of messages. Micom simplifies regulatory communications, streamlines operations, and reduces the time it takes to send messages from days to seconds.
Micom’s automation engine is already live, offering smart triggers, scheduling, and channel routing. The company plans to further enhance the platform by incorporating AI-driven personalization and deeper workflow integration, allowing businesses to communicate even faster and smarter.
The name Micom stands for Multi-channel Intelligent Communications, which perfectly encapsulates the company’s mission and approach. The new logo features a lightning bolt, symbolizing speed and agility, and a digital pixel, representing accuracy and precision. Together, they form a bold “M” that stands for momentum, messaging, and making things happen quickly and efficiently.
The company’s new website, www.micom.com, is now live and showcases Micom’s full multi-channel capabilities. Existing clients can expect to see updates to the web application interface and name transition in the coming weeks, with no disruption to service.
To stay updated on Micom’s progress and announcements, follow their LinkedIn page at linkedin.com/company/micom-technologies.
“Micom is all about making communications matter, at speed, at scale, and on the customer’s terms,” added Barber. “We’re just getting started.”
Micom is a SaaS communications platform that helps businesses deliver critical and marketing communications effortlessly and securely through real-time automation. Their unique workflows trigger mail communications when digital communication fails, ensuring that messages reach recipients quickly and securely, allowing them to take immediate action. For more information, visit www.micom.com.
Media Contact:
Ryan Hodson
Head of Marketing, Micom
press@micom.com | +44 (0)333 090 5394
Distributed by https://pressat.co.uk/
