Dundeis, a new player in the natural grocery industry, is set to revolutionise the sector with their premium range of organic, vegan, vegetarian, gluten-free and eco-friendly products. Backed by seasoned industry professionals and strategic investments, Dundeis chose to invest in the renowned Accord food and drink business system to help them achieve their ambitious KPIs as they gear up for rapid growth.
Designed to optimise operational efficiency and provide exceptional customer service, Dundeis have integrated Accord’s unified commerce model to create a seamless buying experience across digital platforms, including their newly launched ecommerce site and mobile app.
“Accord’s innovative and comprehensive distribution solution aligns perfectly with our mission to provide unparalleled customer service and operational excellence,” declared Mike Kilcourse, Managing Director at Dundeis. He went on to praise Accord’s focus and the support of their BCP team in implementing best-in-class processes from the get-go.
The implementation of Accord’s distribution solution has enabled Dundeis to accurately predict demand and optimise inventory levels, reduce costs, and increase revenue, leading to improved customer satisfaction. This partnership has provided Dundeis with a competitive edge and has placed them in a strong position to meet the needs of their growing business.
In their mission to disrupt the natural grocery trade with a customer-centric approach, Dundeis and Accord are transforming operations and setting a new standard for efficient and responsive service.
