On Thursday 27 August, 2026, Freelancer Financials achieved a significant milestone as the specialist mortgage broker, part of Mortgage Quest Limited, received its 1,000th five-star review on Google.
This achievement reflects the company’s dedication to customer care, which has been built over the course of more than 20 years. Freelancer Financials primarily serves contractors, company directors, and self-employed individuals. These clients often feel underserved by traditional high street lenders and have turned to Freelancer Financials for tailored advice and access to lenders and mortgage underwriters who understand their unique income situations.
Managing Director of Mortgage Quest Ltd, John Yerou, expressed his delight at reaching this milestone of positive feedback from clients, stating, “We pride ourselves on finding the right mortgage for each individual client’s specific circumstances. The reviews demonstrate that our brokers use their expertise to turn our clients’ property aspirations into a reality, and it’s heartwarming to see how much that is valued.”
George Yerou, Head of Mortgage Sales at Freelancer Financials, also commented on the company’s reputation for exceptional client service, saying, “We are incredibly proud to have reached one thousand five-star reviews. Purchasing a home or securing a mortgage can be a complex and stressful process, especially for those with non-traditional income streams. This milestone solidifies our ability to assist contractors and self-employed individuals in buying their dream homes while consistently providing excellent customer service.”
The 1000 reviews received by Freelancer Financials all share common themes, with clients praising the patience, clear communication, and tailored approach of the company’s brokers. Some examples of these reviews, taken from recent clients on Google, include:
– Martyna and her partner, who had previously been turned down by three brokers, found success with Freelancer Financials through broker Archie Hogg. Martyna, a contractor working abroad with no first year’s accounts, stated that Archie “genuinely took the time to understand our situation instead of brushing us off.” Despite a shift in the market midway through the application, Archie secured a new rate for the couple, saving them over £200 a month. Martyna described the experience as “life-changing.”
– Client Rajesh, who was in a complex chain, praised broker George Yerou for helping him secure his property purchase. Rajesh noted that unlike his previous experience with an online-only broker, George provided service “at a completely different level.” He added, “All credit to George and his team for providing a great service, especially when the house buying process is so stressful and you really need a reliable broker to get you over the line.”
– Penelope, who had limited options due to her circumstances, worked with brokers Natasha Saunders and Natalie Jefferson. She stated that they “worked so hard to ensure they found something suitable and affordable,” and she is “forever grateful.”
– Kiemu, who worked with expert broker Raj Sanghera for over a year, praised his perseverance and professionalism, stating, “Raj is an experienced and professional mortgage broker who I would definitely recommend. He was helpful and endlessly patient.” She also noted the transparency around fees, with no payment required until the mortgage was approved.
– Richard’s remortgage was handled by brokers Roger Hogg and Deepa Pareek, with Richard describing them as “professional, knowledgeable, responsive, and incredibly supportive.” Roger provided clear explanations throughout the process, while Deepa ensured the case kept moving with regular updates.
Other reviews share similar sentiments, with clients praising different brokers for their exceptional service. Linda, for example, stated that broker Neetesh Pota was “absolutely instrumental in getting my application over the line,” while Melody thanked Andrew Saunders for “incredible service… quick, efficient, and very professional.” Michele also praised broker Ryan Donegan for being “incredibly supportive” and offering “clear, honest, and pragmatic advice.” Additionally, client Ger gave broker Ramji Gorasia “massive credit” for providing “a 5-star service from start to finish” and securing a mortgage approval in just six days.
This accomplishment is not by chance, as Freelancer Financials is a multi-award-winning business that is highly regarded within the mortgage industry. In 2026, Archie Hogg was named “Rising Star of the Year” at the Next Intelligence Awards. The previous year, George Yerou was awarded “Residential Broker of the Year,” and Freelancer Financials was named “Best Contractor Mortgage Provider or Broker” at The Contracting Awards for the third consecutive year.
Freelancer Financials is a pioneer in the industry, having introduced “contract-based underwriting” where contract day rates, rather than payslips, tax documents, or a set of accounts, are used to determine mortgage affordability. This approach has been highly successful, with over 40,000 contractor clients to date. The company is a family business
