AMSTERDAM, 22 Sep. 2026 – Splashtop, a leading provider of remote desktop software, has announced today that it has been recognized as an “Aspiring” provider in the 2026 Gartner Peer Insights™ Voice of the Customer report for remote desktop software. Based on verified end-user reviews, Splashtop achieved a 98% recommendation rate from 70 eligible customer reviews in April 2026, making it one of the highest number of eligible reviews among providers included in the report.
“As a company founded and led by engineers, we are involved in every step of our product evolution,” said Mark Lee, CEO and co-founder of Splashtop. “The feedback from our customers is one of the main influences shaping our roadmap. In many ways, it’s a true partnership. For nearly 20 years, we have been evolving alongside our customers, and it is extremely gratifying to see that the work we have done continues to have a tangible impact on the IT teams we support.”
Customers highlight the simplicity, security, stability, and fluid user experience offered by Splashtop:
“The robust security features inspire confidence when accessing client environments, meeting both customer requirements and expectations.” – Director of Customer Service and Support in the IT services sector “Splashtop has been a gem in this field for over ten years that I have been using it.” – Vice President of Information Technology in the banking sector “Reliable and stable remote connections with good performance. Easy setup and daily use thanks to unattended access.” – Operational collaborator in the financial sector “I particularly appreciate the fluidity of the remote desktop experience when using multiple screens on the remote system.” – Software developer in the health and biotechnology sector “Splashtop is a reliable remote access platform, offering strong performance, stable connectivity, and easy deployment. It effectively meets our needs for remote troubleshooting, endpoint management, and daily IT support tasks.” – IT operations manager in the health and biotechnology sector “Splashtop On-Prem is excellent in its field, it works perfectly and in case of problems, the support is excellent.” – IT collaborator in the public sector “Excellent reliability. Easy to use. Overall, the product seems more user-friendly than other remote access solutions we use.” – Business manager in the non-health insurance sector.
Splashtop enables businesses to securely connect their employees and IT teams to the systems they need, wherever they are. With high-performance remote access and enterprise-level security, organizations can confidently deploy hybrid work at scale. Responsive and high-fidelity remote sessions allow employees to stay productive and IT teams to solve problems faster, even with demanding workloads.
The Gartner Peer Insights™ Voice of the Customer report synthesizes verified customer reviews to provide insights for technology buyers to evaluate software and services. These reviews complement the research conducted by Gartner experts by providing direct feedback from organizations using these products in production environments.
Customer feedback continues to play a vital role in Splashtop’s product roadmap for remote access, remote support, and self-service endpoint management. By listening to IT professionals, Splashtop continues to invest in features that simplify operations, strengthen security, and enable IT teams with limited resources to do more.
To learn more about remote access, remote support, and self-service endpoint management solutions, or to start a free trial, visit www.splashtop.com.
Disclaimers
Gartner, Voice of the Customer for Remote Desktop Software, Peer Contributors, June 30, 2026.
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About Splashtop
Splashtop is the leading provider of remote work, support, and management solutions that simplify security and performance in a world where work can be done from anywhere. Putting its customers’ success first, Splashtop offers easy-to-deploy, use, and manage technologies, with advanced security features, high performance, broad device compatibility, and 24/5 customer support.
Chosen by over 30 million users, the Splashtop solution is accessible and supports its customers’ growth and development at their own pace through particularly flexible offerings. Splashtop is a member of the Microsoft Intelligent Security Association (MISA) and thus joins Microsoft in its efforts to help customers meet the ever-changing challenges of today’s IT landscape.
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