The winners of the Choose Broadband Awards 2022 have been announced by With broadband providers offering innovative and inspirational initiatives, the 2022 Awards spotlight companies who are making a difference or doing things differently.

Here are the award categories:

Digital Inclusion

  1. Hyperoptic (winner)
  2. TalkTalk, (runner-up)
  3. Community Fibre (third place)


  1. YouFibre (winner)
  2. Community Fibre (runner-up)
  3. Hyperoptic (third place)

Most Ethical

  1. Zen Internet (winner)
  2. Sky (runner-up)
  3. TalkTalk (third place)

Community Contribution

  1. Community Fibre (winner)
  2. Hyperoptic (runner-up)
  3. Zen Internet (third place)

All these providers took the initiative to significantly improve their customers’ lives and the communities they serve. Find out more about their programmes and projects on the Choose website where you can also see the full list of award winners and runners-up.

In order to find the winners for the 2022 awards, Choose combined in-depth market research with a YouGov survey of 2,000 broadband customers. They also obtained third-party data from organisations such as Thinkbroadband, Ofcom and Trustpilot.

Ten other categories were awarded and some of the major winners included Now, Virgin Media and Plusnet.

Here are the categories:

Best Overall

  1. Now (winner)
  2. Plusnet (runner-up)

Best TV

  1. Sky (winner)
  2. Virgin Media (runner-up)

Rural Coverage

  1. Gigaclear (winner)
  2. B4RN (runner-up)

Best Value

  1. Now (winner)
  2. Plusnet (runner-up)


  1. Now (winner)
  2. Vodafone (runner-up)


  1. Virgin Media (winner)
  2. Hyperoptic (runner-up)

Most Reliable

  1. Plusnet (winner)
  2. BT (runner-up)

Best Customer Service

  1. Sky (winner)
  2. EE (runner-up)

Best Triple Play

  1. Now (winner)
  2. Virgin Media (runner-up)

Best Bundle

  1. Virgin Media (winner)
  2. Now (runner-up)

A provider’s services needed to be available to at least 1 million customers in order to be considered in the major categories such as Budget, Best Value, Fastest, Most Reliable, Best Customer Service, Best Triple Play and Best Bundle. Also, other categories were open to smaller providers to ensure their innovation was recognised.

The MD of, Lyndsey Burton, said: The Choose Broadband Awards 2022 showcase the amazing work going on behind the scenes as well as highlighting the best providers and packages on the market right now.”

She also said they wanted to find out what makes broadband providers different from one another.

“We wanted to explore what makes broadband providers different from one another and show how much of an impact they can have on the communities they serve as well as their customers. It’s easy to fall into the trap of thinking that all broadband companies are the same, but our awards demonstrate that there are plenty of options out there for customers to choose from, and they all offer different things.”

Burton further said: “Whether households are on a strict budget or are looking for the fastest or most ethical broadband provider available, the Choose Broadband Awards 2022 show there is something for everyone.”