DEICHMANN, Europe’s leading footwear retailer, has announced a partnership with fulfillmenttools to streamline its order processing across various channels. The platform, which connects and manages inventory and orders for the retailer’s online shops, physical stores, and marketplaces in multiple countries, showcases the adaptability and strength of fulfillmenttools’ Order Management system in international commerce.
The collaboration comes as DEICHMANN, a family-owned business, aims to meet the increasing expectations of its customers by improving the flexibility, scalability, and transparency of its ordering process. The company is looking to integrate new sales and inventory channels while providing customers with reliable information on delivery times and product availability.
To achieve this, DEICHMANN will be implementing industry-standard components, with fulfillmenttools as its chosen Order Management platform. “We require a system that can manage our inventory and ensure that customers have accurate information on delivery and availability. At the same time, it must enable us to fulfill orders efficiently. With fulfillmenttools’ Order Management System, we have found the ideal solution,” says Severin Canisius, CIO of DEICHMANN.
Through the fulfillmenttools platform, DEICHMANN will have complete transparency on inventory and order processes across its stores, online shops, and marketplaces in Europe. The solution offers real-time visibility into stock levels, allowing for optimized inventory allocation and reducing overstocks and out-of-stock situations. This ensures that customers receive their desired products at the right time and place. Additionally, fulfillmenttools’ powerful order routing engine assigns orders to the most suitable location, driving efficiency, flexibility, and future-readiness, ultimately resulting in revenue growth for e-commerce.
“We are proud to support DEICHMANN, one of Europe’s leading retailers, in transforming its fulfillment processes. Our platform offers the flexibility and scalability needed to meet the growing demands of omnichannel retail,” says Udo Rauch, Managing Director at fulfillmenttools. By integrating the platform into DEICHMANN’s e-commerce architecture, fulfillmenttools strengthens its position as a central Software-as-a-Service (SaaS) solution for the retail industry of tomorrow: connected, agile, and customer-focused.
About fulfillmenttools:
fulfillmenttools is a global platform that enables retailers and brands to enhance the order-related customer experience and drive revenue growth. Its Order Routing feature offers users the best routing decision for their orders, providing customers with accurate information during checkout. With 90 years of retail expertise from the REWE Group, fulfillmenttools combines deep tech know-how with retail DNA. The platform is built on a modern, flexible, and pre-built composable architecture. For more information, visit www.fulfillmenttools.com.
Media Contact:
OC fulfillment GmbH
Johanna Freimuth
Media Relations
presse@fulfillmenttools.com
