North Pole, December 2, 2025- In a move that combines tradition with technology, Santa Claus is now embracing the use of AI (Artificial Intelligence) at the North Pole. This year, children will have the opportunity to engage in a live two-way conversation with the man in red himself, thanks to the magic of Portable North Pole (PNP).
PNP, the world’s leading Santa app, has combined advanced and safe AI technology with the timeless spirit of Christmas. The new “Talk to Santa” option allows children to share their wishes and receive personalized, natural responses from Santa in a live, magical experience that feels straight from the North Pole.
According to Alexandre Bérard, CEO of Portable North Pole, “For 18 years, PNP has been trusted to create Christmas magic with personalized videos and calls for millions of families worldwide. With Talk to Santa, we are bringing that experience to life like never before- giving more children the chance to speak with Santa himself in real-time.”
The new AI-powered conversation system has been developed with parents and uses advanced speech recognition technology to ensure authenticity, warmth, and the safety of children. Each conversation is built within strict safety parameters to ensure appropriate, family-friendly, and secure content. And with the “Talk to Santa” option available for just £14.99, it’s an affordable way to keep the magic of Christmas alive for believers of all ages.
PNP has also expanded its offerings for the 2025 holiday season. Along with the “Talk to Santa” option, families can now choose from over 30 personalized audio stories narrated by Santa himself, as well as write their own topics for Santa to address in his messages. Additionally, there are 12 new videos and 5 new calls, capturing the true spirit of Christmas for audiences of all ages.
PNP offers over 100 personalized Santa videos, calls, and stories, including free and premium options for birthdays, life lessons, and special moments year-round.
Families can start a free trial and create their own personalized Santa experiences at www.portablenorthpole.com or by downloading the PNP app on iOS or Android. Standard single video prices start at £6.99, and the recommended Magic Pass, which unlocks the complete PNP experience, is available at an introductory price of £14.99.
With over 30 million app downloads and more than 340 million personalized videos and calls delivered, Portable North Pole remains the global leader in online personalized Christmas entertainment. Available in multiple languages, including English, Spanish, French, Italian, Polish, and German, PNP brings Santa’s magic to families around the world.
In addition to creating magical experiences, PNP is dedicated to giving back. They donate up to 5% of online sales to over 25 children’s hospitals, including the Royal Manchester Children’s Hospital, Barts and The London Charity for the Royal London Children’s Hospital, Birmingham Children’s Hospital, and Glasgow Children’s Hospital Charity.
For more media information, please contact Lianne Bertelli or Shona Nutter at lianne@bertellicommunications.co.uk / shona@bertellicommunications.co.uk.
About UGroupMedia Inc:
Founded in Montréal, Canada, UGroupMedia Inc. (UGM) is the parent company of Portable North Pole, dedicated to creating heartwarming digital experiences that make Christmas even more magical for families around the world. Available in multiple languages, PNP combines innovative technology with cinematic storytelling to deliver unforgettable, personalized moments with Santa Claus.
