SmartBuyGlasses Unveils New Live Video Consultation Feature with Trained Dispensing Opticians

SmartBuyGlasses, a leading online eyewear retailer known for its innovative solutions, has recently announced the launch of its latest service – live video consultations with certified in-house dispensing opticians. This new addition aims to enhance customers’ online shopping experience by providing access to expert guidance and personalized assistance from the comfort of their own homes.

The company, which has always been committed to making buying glasses online seamless and convenient, offers customers features like Virtual Try-On, a Lens Scanner app, and a pupillary distance tool to facilitate choosing frames and ordering prescription lenses. These features have set a high standard for easy and hassle-free online eyewear shopping.

Now, with the new live video consultation service, customers can directly chat with certified dispensing opticians who can address their queries and concerns. Whether customers need assistance choosing prescription lenses or coatings that best suit their vision needs, frame advice for sizing, fitting, or shape recommendations, the experienced dispensing opticians at SmartBuyGlasses are readily available to help. They can also assist with pupillary distance measurements and troubleshoot prescription lens issues post-purchase.

In today’s challenging financial climate, SmartBuyGlasses understands the importance of providing value-added services to help customers save money. The live video consultation service is entirely free of charge, allowing customers to access professional guidance at no additional expense, and all through real, human interaction.

Julia Ritchie, Global Head of Prescription at SmartBuyGlasses, says, “With the launch of our live video consultation service, we are taking online eyewear shopping to the next level. We understand that purchasing glasses online can sometimes be daunting, especially when it comes to understanding prescriptions and finding the perfect fit. Our goal is to make this process as easy and stress-free as possible by offering direct access to our team of certified dispensing opticians, who can provide expert advice and assistance in real-time.”

SmartBuyGlasses remains committed to innovation and customer satisfaction, continuously striving to exceed expectations and provide unparalleled service to its valued customers.

For more information about SmartBuyGlasses and its live video consultation service, please visit

Press release distributed by Pressat on Wednesday 15 May, 2024

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