A symphony of accolades reverberates as SoftwareReviews, the quintessential wellspring of procurer insights and data within the enterprise software realm, bestows its Emotional Footprint awards—reserving a coveted spot for FileWave as one of the distinguished 2023 Enterprise Mobile Management Champions.
Three decades prior, FileWave etched its imprint as a harbinger of innovation within the tapestry of Endpoint Operations software. Across the years, their journey has been an odyssey towards the simplification of device orchestration for over 7,000 global entities.
Emotional Footprint Champions ascend the pantheon predicated solely upon the cadence of user feedback, an orchestration conducted through SoftwareReviews’ all-encompassing online survey. This survey is a mosaic of user satisfaction, encompassing a spectrum of 27 facets spanning the vendor relationship—ranging from strategic alignment to the texture of service encounters, the fabric of product experiences, and the sanctum of conflict resolution, culminating in the threshold of the contracting process. Within this composition, a Net Emotional Footprint score crystallises—a vivid canvas of user sentiment, the heartbeat of their resonance with both the vendor and the offering.
Tony Keller, custodian of the mantle of FileWave’s Vice President of Product Management and Reliability, intoned, “This accolade, a fruit borne from the labour of the FileWave collective, reverberates with our bedrock principles—respect, candour, and dependability. These tenets resonate in our discourse with patrons and underscore the synergy within our internal cohort, a linchpin of our triumph. Each day, we march in unison to metamorphose into a beacon of thought and technological leadership within EndpointOps. This laurel bestows upon us a mantle of excellence.”
FileWave’s mantle embraced a Net Emotional Footprint score of +100, ascending on the wings of preeminence, carving the firmament with pinnacle scores in the realms of conflict resolution, service experience, and strategic innovation. A source of unabated pride emanates from their ability to proffer an unparalleled customer odyssey, embellished by expeditious and bespoke patronage. The cadence of their solution is further enriched by its malleability and scalability, crowned as the most encompassing ensemble of functionality within the market, thereby auguring the resplendent score.
This laurel, bestowed by the aegis of SoftwareReviews, not only reiterates FileWave’s stewardship within the industry but cements their standing as pioneers and paramount custodians within the tapestry of Endpoint Operations service provision.
For a deeper comprehension of SoftwareReviews and the gamut of software provider evaluations, the threshold beckons at SoftwareReviews.com.