Costa Rican Government Chooses FreeBalance Platform to Advance Digital Transformation

Today, FreeBalance, the leading provider of digital technology and advisory services to national governments, announced a new partnership with the Ministry of Finance of Costa Rica. The project, funded by the World Bank, seeks to improve the efficiency, effectiveness and client orientation of tax and customs administration and public expenditure management, through the digital transformation of the Ministry of Finance.

Manuel Schiappa Pietra, President and CEO of FreeBalance expressed his excitement for the project, saying: “This transformative project delivers critical reforms and establishes a foundation for improved fiscal and societal outcomes for the citizens of Costa Rica. Having worked with governments around the world to improve governance, accountability, transparency and citizen wellbeing, FreeBalance is in a unique position to support the Government of Costa Rica on its digital transformation journey, and we look forward to collaborating.”

The project will transform government financial management in Costa Rica, prioritizing efficiency, transparency, and citizen engagement. By transforming government resource planning at the strategic and operational levels, Costa Rican citizens will gain visibility into how public funds are collected, invested, and impact their lives. The project also fosters a citizen-centric culture within the government, placing citizens at the forefront of service delivery to enhance social outcomes and satisfaction.

FreeBalance has partnered with Computer Network Systems Limited (CNS) on this project. CNS brings a wealth of experience in implementing diverse software projects across multiple government organizations. Development experts from CNS will collaborate closely with the FreeBalance team to achieve the Ministry of Finance’s vision of becoming a digital leader.

In addition to improving the efficiency of government operations, the project is expected to have far-reaching benefits outside government operations. More revenue will be generated for public investments, as well as more efficient data generation and processing, to ensure that information is shared in a more timely and accurate manner, and improved customer service oriented attention to reduce transaction costs and increase citizen satisfaction.

A local office has been established in San José to foster seamless collaboration with government stakeholders. Ongoing support and sustainability services will be provided by a local team, backed by FreeBalance’s global and regional experts.

Today, FreeBalance announced a new partnership with the Ministry of Finance of Costa Rica, funded by the World Bank, to digitally transform the Ministry’s operations. Through the project, the government of Costa Rica aims to improve efficiency, effectiveness and client orientation of tax and customs administration and public expenditure management.

Manuel Schiappa Pietra, President and CEO of FreeBalance said: “This transformative project delivers critical reforms and establishes a foundation for improved fiscal and societal outcomes for the citizens of Costa Rica. Having worked with governments around the world to improve governance, accountability, transparency and citizen wellbeing, FreeBalance is in a unique position to support the Government of Costa Rica on its digital transformation journey, and we look forward to collaborating.”

The project is expected to have far-reaching benefits, including increased revenue for public investments, more efficient data generation and processing for improved transparency, and customer service oriented attention to reduce transaction costs and increase citizen satisfaction. The project will also create a citizen-centric culture within the government, placing citizens at the forefront of service delivery to further enhance social outcomes and satisfaction.

FreeBalance is partnering with Computer Network Systems Limited (CNS) on this project, and has established a local office in San José to foster seamless collaboration with government stakeholders. Ongoing support and sustainability services will be provided by a local team, backed by FreeBalance’s global and regional experts.

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